At 100bet, your privacy is more than a legal obligation — it is our genuine commitment. Find out exactly how we manage, protect and respect your personal data at all times.
Our approach to privacy is built on six core principles that ensure your personal data is always protected and respected.
We only collect data that is strictly necessary to provide our services. No excessive data is collected, and every piece of information has a clear and legitimate purpose.
Your personal data will not be sold, rented or transferred to any third party for marketing purposes without your explicit consent. We respect the trust you place in us.
All data transmitted between your device and 100bet's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
You have the right to access, correct, request a copy of or request deletion of your personal data at any time. Contact our team and we will respond within 14 working days.
Your data is retained only for as long as necessary for service and legal compliance purposes. After that period, data is securely deleted or anonymised.
100bet operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of your data handling meets local legal requirements.
This Privacy Policy outlines 100bet's commitment to protecting your personal information when you use our platform at 100bet.st. We understand that your trust is the most valuable asset we protect, and we never take this responsibility lightly.
This document applies to all users of the 100bet platform, including visitors browsing the website, registered members, active players and individuals interacting with our customer support services. It covers all of our platform channels — the official website, Android and iOS mobile apps, and any official 100bet communication channels.
By registering or using 100bet's services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside Terms and Conditions of ours which together form the entire agreement between you and 100bet.
100bet operates as an online casino platform that complies with data protection requirements under Personal Data Protection Act 2010 (PDPA) Malaysia. We appoint an internal data protection officer responsible for ensuring all our data handling practices remain compliant with applicable legislation.
We only collect data that is strictly necessary to provide, improve, and protect our services. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number | KYC verification & legal compliance |
| Contact Data | Email address, phone number, home address | Account communications & customer support |
| Financial Data | Bank details, transaction records, deposit history | Payment processing & withdrawals |
| Technical Data | IP address, device type, web browser, OS | Account security & fraud prevention |
| Usage Data | Games played, session time, wagering history | Responsible gambling & personalization |
| Communication Data | Support chat records, user feedback | Service improvement & complaint resolution |
We do not collect sensitive data such as health information, religious beliefs, political views, or biometric data unless specifically required by law or explicitly requested by you.
Your data is collected through various means: registration forms, in-platform interactions, communications with our support team, website cookies and related tracking technologies, as well as through the mandatory KYC verification process.
Every use of your personal data by 100bet has a clear legal basis under PDPA 2010. We use your data for the following purposes:
For marketing and promotional communications, we will only contact you if you have given explicit consent during registration or at a later stage. You may withdraw this consent at any time through your account settings or by contacting our support team.
100bet do not sell your personal data to any third party. However, there are limited situations where we need to share your data with others in order to provide the services you request or to fulfil our legal obligations:
All third parties who receive your data are required to comply with data protection standards equivalent to or higher than those we apply. We conduct regular due diligence reviews on all our service partners.
If your data needs to be transferred outside Malaysia for processing purposes (for example, the use of international cloud infrastructure), we ensure such transfers are protected by adequate safeguards in accordance with the requirements of PDPA 2010.
The security of your personal data is our top technical and operational priority. 100bet implements multiple comprehensive layers of protection to keep your data safe from unauthorized access, loss, or misuse:
In the event of a data breach affecting your rights and freedoms, 100bet will notify you and the relevant authorities within the timeframe required by law, and will take immediate and effective remedial action.
While we implement robust technical safeguards, the security of your account also depends on your own actions. Ensure your password is unique and strong, do not share your login credentials, and always log out when using a public device.
100bet uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 100bet platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own commitment to privacy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you in a readable format.
Request that we correct your personal data that is inaccurate, incomplete, or outdated.
Request the deletion of your personal data under certain circumstances provided by law.
Withdraw your consent to data processing at any time, without affecting any processing carried out prior to withdrawal.
Object to the processing of your data for direct marketing purposes or on legitimate personal grounds.
Filing a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.
To exercise any of the above rights, contact our privacy team via email at [email protected]. We will respond within 14 working days. In more complex cases, this period may be extended to 30 days with notice to you.
100bet is a platform that exclusive intended for individuals aged 18 years and above. We do not intentionally collect, process or store any personal data from individuals under the age of 18.
If we discover that personal data of an individual under 18 years of age has been collected without appropriate consent, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are requested to contact our support team immediately.
We enforce strict age verification during the registration process, including identity document checks through our KYC procedure. These measures help ensure that only eligible adults can access the 100bet platform.
100bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable legal requirements or platform improvements. All amendments take effect immediately upon publication on our website.
For material amendments — meaning changes that significantly affect how we process your personal data — we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 100bet platform after any amendments take effect constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 100bet handles your personal data, our team is ready to assist.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 working days and resolve formal requests within 14 working days.
If you are not satisfied with our response, you have the right to file a formal complaint with Department of Personal Data Protection Malaysia (JPDP) responsible for overseeing PDPA 2010 compliance in Malaysia.
You now have a full understanding of how 100bet protects your privacy. Register an account today and enjoy Malaysia's best online casino experience with complete peace of mind.